All posts by Nathan Hauch

The COVID-19 Disability Benefit: Open to Some, Closed to Others

The COVID-19 pandemic has been described as the great revealer: it emphasizes how vulnerable many in Canadian society are – including people with disabilities (PWDs).

The Canadian Emergency Response Benefit (CERB) is intended to provide “temporary income support to workers who have stopped working related to COVID-19”.

However, one of its eligibility criteria is that the applicant have “employment and/or self-employment income of at least $5,000 in 2019 or in the 12 months prior to the date of their application”.

Even outside of a pandemic, finding – and keeping work – is a very real challenge for many PWDs – and the challenge is only compounded for PWDs who are women, who are racialized, and others. As a result, many PWDs rely on provincial social assistance – which is well below poverty levels – to survive.

For many PWDs on provincial social assistance, they don’t qualify for CERB. This is what some call “a slap in the face”: a single person on the Ontario Disability Support Program receives – at most – $1169 a month, a far cry from the $2000 a month on the CERB. The situation is even worse for those on provincial “welfare” systems, such as Ontario Works.

For those PWD social assistance recipients who can access the CERB, the federal government has left it up to the provinces to determine how they would treat CERB funds. Ontario opted to treat the CERB as income; this means that recipients remain eligible for ODSP and associated supports – but that $900 of the CERB amount is clawed back (recipients keep $1100 of the CERB).

Some provinces – such as the Atlantic provinces and Saskatchewan – are worse, in that they claw back CERB amount dollar for dollar. Ottawa claims it is opposed to such clawbacks – but has made no such requirements that they be removed.

British Columbia is an outlier in all of this: it makes no clawbacks – at least for now. Indeed, for those who are not eligible for the CERB, it provides recipients with an additional $300 a month. Ontario provides an additional benefit of one-third that amount to single persons – $100 – at least until July, provided that they apply for it.

While some might argue that some CERB-eligible social assistance recipients may “come out ahead” of CERB recipients without disabilities, PWDs in Canada face substantial additional costs that persons without disabilities do not face. PWD recipients of social assistance – already poor prior to the pandemic – have fewer supports to rely on going forward.

Yet many PWD social assistance recipients who are not eligible for the CERB must do with even less – at a time of higher expenses including delivery costs, as many recipients are immunocompromised and cannot bear the risks of shopping themselves.

In the current minority Parliament, the federal government agreed to enhanced support to persons with disabilities.

Enter a one-time payment of $600 for persons who have the Disability Tax Credit – presumed to support 1.2 million Canadians at a cost of $548 million.

Notwithstanding the appropriateness of such an amount (it is a one-time payment, after all), there’s an even bigger problem: the DTC is quite restrictive.

It excludes people with episodic disabilities in that it requires that the disability be “be present all or substantially all of the time”. Its uptake amongst those who are eligible is also quite low: it is estimated at around 40%. The reasons for this are varied, but include: limited awareness of the DTC and the complexity of the application process – to say nothing of barriers low-income people face filing taxes in the first place.

Also vexing about the DTC is how it is non-refundable: it is of greater benefit to those with higher incomes. While it provides no/low-income earners with access to a “disability supplement attached to the Working Income Tax Benefit of up to $508 [subject to potential clawbacks]” and access to bonds under the Registered Disability Savings Plan, it is of little value in terms of direct cash transfers in the short term.

This means that PWDs with high incomes may receive the $600 payment – provided they are eligible for the DTC. Low-income, eligible persons, however, receive the same amount, despite higher financial needs.

This is not to suggest that higher incomes should not get some support – indeed, they face high disability-related costs too, but that some progressivity – and broader criteria – could have gone a long way.

When designing a policy or initiative, it is helpful to ask questions such as:

  • Whom is the policy intended to help?

  • Whom might it exclude?

Presumably, the federal government opted for an “efficient” way of disbursing funds via DTC eligibility, when it could also have provided funds to the provinces, requiring them to designate them for social assistance recipients directly, including those with disabilities. It could also have enhanced benefits for Canada Pension Plan-Disability recipients – whether eligible for DTC-based funding or not.

Finally, it could have made changes that have been proposed by House of Commons committees before: making the DTC refundable – and therefore of greater value to those at the lower end of the income scale – and including episodic and other disabilities currently not covered.

By attaching eligibility for the $600 benefit to the DTC as is, the federal government has left many PWDs out – many of them on social assistance, ineligible for CERB – who are in dire need of more support.

Looking back at what (may) be ahead: Reduced non-income benefits for recipients of ODSP

As I wrote in my last post, details of the Ontario government’s reform of social assistance – and the Ontario Disability Support Program (ODSP), specifically – are unclear.

A large anxiety around social assistance reform is understandably focused around  assistance rates – that is, the actual dollars recipients receive.

Yet as Ricardo Tranjan of the Canadian Centre for Policy Alternatives writes in the Behind the Numbers blog, “It appears that the current government’s plan is more sophisticated but equally perverse to that of the previous Harris government: it aims to push social assistance recipients with disabilities into a cheaper program with fewer supports.”

But what are “cheaper programs”? Here, a little history goes a long way to understanding what may be ahead.

As of December 31st 2012, the (then) Liberal government of Dalton McGuinty ceased the Community Start Up and Maintenance Benefit (CSUMB). This was in addition to the removal of payment of some home repair costs (at the same time), and the prior removal of the Back to School and Winter Clothing Allowance back in 2008.

The CSUMB enabled single recipients to receive $799 and families $1500 every two years for benefits such as establishing a place to live and preventing eviction and the shut off of essential utilities, among others.

In its place, 50 percent of the funds were disbursed to municipalities. The Province also provided one-time funding of $42 million; this was rolled into the Community Homelessness Prevention Initiative that, “[Combines] funding from former separate housing and homelessness programs into a single flexible program [that] can be used [...] to address local priorities and better meet the needs of individuals and families who are homeless or at risk of becoming homeless in their local communities.”

Yet as the Income Security Advocacy Centre cautioned at the time, “There is no guarantee that the money will be paid in direct assistance to people who need the funds. Municipalities may decide that their own local needs are different, and use the money to pay for shelter programs, seniors housing, or other, equally important programs – but not for direct payments.”

The policy direction away from direct payments is one that has long frustrated anti-poverty activists – which is why there was some measured optimism regarding the now-cancelled Basic Income Pilot.

While I do not wish to suggest that a basic income is a silver bullet, it does point to the value in providing people with lower incomes additional funds that they may use to meet their most pressing needs.

So, if CSUMB is lost, there’s nothing else to lose, right?

Not exactly.

There are a range of other direct benefits that are currently available to recipients of ODSP. These include, but are not limited to:

  • Employment and Training Start Up Benefit (ESUB) & Up -Front Child Care Benefit – Up to $500/month every 12 months to “help recipients begin and change employment” and reimbursement of “up-front” and “reasonably neccessary” childcare costs

  • Heating costs, “If the heating costs alone exceed the maximum shelter allowance the amount payable will be the actual cost of heating.”

  • Payment of the “consumer’s contribution” and professional assessment to receive eligible assistive devices under the Assistive Devices Program

  • Employment Transition Benefit – A lump sum of $500 for “Recipients who exit Income Support due to income from employment, training, or operation of a business”.

It remains to be seen if these will remain benefits directed to recipients, or disbursed to separate programs with their own varying (and potentially watered-down) criteria.

Other benefits (such as drug and dental, among others) may be merged into “health spending accounts”. As I noted in my last post, “[A] block [grant] can be good – provided the the money lasts”.

As it stands, recipients are entitled to various benefits.

Now, the government may be more selective about what those benefits are, circumstances in which recipients may access them, and funding available to provide these benefits.

Reform may, in the end, be a matter of “robbing Peter to pay Paul”.

Details are still unclear, it’s true – but the past can be a helpful compass, too.

Social Assistance Reform in Ontario and Recipients with Disabilities: The coast is (un)clear

Earlier today, the Ontario government announced its framework for changes to social assistance for people on Ontario Works (OW, commonly understood as welfare) and for people on the Ontario Disability Support Program (ODSP).

So, what does this all mean, for ODSP recipients in particular?

“The goal is to transform the welfare program into the job-connection service it is supposed to be,” writes Randell Denley of the National Post.

That is, similarly to the previous Liberal government’s Brighter Prospects report in 2012, the focus is on employment (I gave my (skeptical) views on “Pathways to Employment” before).

For people on ODSP who are working, the government’s plan to provide an annual exemption of $6000 on income is welcome – but then, there’s the clawback of 75% of every dollar of income past that point, as opposed to 50%; the rationale here is not clear.

[1 December 2018 update: Ricardo Tranjan of the Canadian Centre for Policy Alternatives writes, "The Ontario government is increasing the employment earnings exemptions for both programs. From $200 to $300 a month for OW and from $200 monthly to $6,000 annually for ODSP. This measure would have been a positive change, if the government had not raised clawback rates on earnings above these amounts from 50% to 75%. [...] [Social] assistance recipients will be taxed more on their employment incomes as a result of these changes.”]

That the threshold was actually reduced for people on OW – from $400 per month to $300 per month, from what the previous government was planning – is curious, given that the supposed intent of the exemption in the first place is to incentivize workplace participation. As the Toronto Star notes, “[Those] on welfare will see their benefits reduced by 75 cents for every additional dollar they earn instead of the current 50 cents. That means people will hit the point that they’re no longer eligible for welfare sooner; ultimately, that may reduce the incentive to seek more work.”

For those who receive ODSP benefits, I suspect this change will not lead to a massive increase in their long-term participation in the workplace.

The core challenge, in my view, is the inaccessibility of the workplace for so many.

People with disabilities have many skills, passions, and much motivation – but not the flexible, open, and inclusive spaces to enable them to use them, and get paid fairly for doing so.

Other commitments made include:

Redesigning ODSP to consolidate complex supplements and benefits into simplified financial support for people with severe disabilities. 

Many recipients will testify that the system for accessing benefits is indeed complex. But what constitutes “simplification”?

As the Income Security Advocacy Centre writes regarding as-yet-to-be-defined “Health Spending Accounts”, “It is not clear whether this new amount will replace current mandatory and discretionary health-related benefits that help people access items like diabetes supplies, incontinence supplies, medical travel, and other necessities. No information is available for how much this benefit will provide, how people will qualify for it, and how they will access it.”

That is, “simplification” could result in a block grant to pay for services.

Yet as people who run out of entitlements for paramedical services in employer-sponsored plans well know, a block can be good – provided the the money lasts.

What would be truly unfortunate is if entitlements to services where recipients do not have to pay out of pocket are removed. Recipients are particularly financially vulnerable, and faced with the obstacle of paying for a service they can no longer afford, may have to turn to charitable organizations for funding, or do without.

Providing clarity to the system around who qualifies for ODSP in the future and looking at aligning Ontario’s new definition of ‘disability’ more closely with federal government guidelines.

This is interesting in that what constitutes these “federal government guidelines” is not clear.

Indeed, earlier this year, the Senate issued a report calling for broader criteria for determination of the Disability Tax Credit.

This suggests that eligibility for ODSP – even though present Program recipients will be grandfathered – may become more restrictive.

What is most telling is what was not in the framework: information on potential future increases to ODSP rates.

Commitments to better link needed services are welcome in theory – but details are not provided.

As the last line of the framework reads, “More details about the changes to social assistance will be available in the coming months.”

So, in sum:

Some signals – but no details.

Accessible Outreach to Persons with Disabilities

Below are some high-level, barrier-free tips for reaching out to persons with disabilities.

Trust the Experts: People with Disabilities

People with disabilities themselves know best what supports, if any, they need.

Ask if you may provide assistance. Listen to what they say. If you can provide a support, do so.

If, after every reasonable effort, you cannot provide a requested support, work with the person to find the next best solution.

Consider Cost

Many people with disabilities live at or below the poverty line. Consider reduced or no-cost tickets for paid events.

Consider ALL Disabilities

Remember that there are a wide range of disabilities – and that many Canadians have more than one.

Disabilities can be visible and non-visible, and may be permanent or temporary.

Different disabilities include, but are not limited to:

  • Mobility disabilities
  • Vision
  • Hearing
  • Intellectual / Developmental
  • Learning Disabilities
  • Mental Health
  • Environmental Sensitivities, such as allergies to perfumes and colognes

Consider ALL barriers. These include buildings, documents, websites, policies, and attitudes.

Build relationships. Take the time to meet representatives of disability organizations and find out the issues of the day.

Liaise with the Party’s Persons Living with Disabilities Committee for leads and best practices.

Use “Person First” Language

Instead of “The disabled”, say, “People with disabilities”.

Use “Person with [a particular disability]”.

Also see A Way with Words and Images.

Use Plain Language

Plain language is not overly-simplified language – it’s clearly saying what you mean.

For more information, visit and search “plain language”.

Hold Events at Barrier-Free Facilities

Consider ramps, door openers, bathrooms and parking. Consider the interior and exterior.

Place “We Share the Air” Posters at Events

Also remind people to refrain from wearing perfumes and colognes in invitations and notices.

Welcome Service Animals

Service animals provide assistance to people with disabilities. While some are dogs, there are others.

Provide a water bowl for service animals at events

Provide a Quiet Area

For large events, provide a quiet area, with a chair, bed, cups and water.

Use People with Various Disabilities in Communications Images

Include people who use wheelchairs, but include others as well – such as persons using service animals, or people communicating with sign language.

Use Accessible Videos

Accessibility benefits everyone – including people who see videos without audio on social media feeds.

To this end, open captioning is hugely beneficial.

Include a link to download a transcript, and be sure to describe relevant images within the video in the transcript as well.

This resource provides other accessible social media tips:

Use Accessible Documents

Documents (Word or PDF) should have:

  • Sans-Serif fonts like Arial
  • Proper heading structure, and linked tables of content, if documents are long
  • Alternative text for images to ensure that everyone can access information
  • Data of numerical graphics also provided in text, lists or tables
  • Colour contrast

Provide Sign Language and Other Supports Upon Request

American Sign Language (for English speakers) and Langue des signes québécoise (for French speakers) should be provided upon request. For large events, consider having interpreters on hand.

WORKSHOP PRESENTATION: Developing Policy with an Intersectional, Disability-Inclusive Lens

This presentation offers some of my views on disability, intersectionality, and policy development as part of a panel for federal civil servants on February 25th, 2015.

To view it, please click the link below:

Policy Analysis – Disability – Intersectionality


A Pathway to Prosperity – or Poverty?

Potential Challenges to “Pathways to Employment” for ODSP Recipients in Ontario

Pathways to Employment.

At first glance, the term evokes:

  • A sense of purpose: participation in the labour force.
  • The removal of impediments: ease in getting there.
  • The provision of customized approaches: each person is different – and so is each path – therefore, each person will get the supports he or she needs.

Employment of people with disabilities is all the rage with the federal and Ontario governments. The federal government convened a Panel on Labour Market Opportunities for Persons with Disabilities that issued its report, Rethinking Disability in the Private Sector and as part of the 2013 budget, Ontario has convened its Partnership Council on Employment Opportunities for People with Disabilities.


There’s a feeling of déjà vu about all of this: the notion that people with disabilities can and want to work. It makes good business sense, we’re told. People with disabilities make, in general, very productive, loyal employees, and the cost of accommodations need not be that high.

To those that work with people with disabilities, this is not new. It’s true that attitudinal barriers exist – but there are also structural barriers as well.

Where is this push within government coming from? I suggest it is in the context of austerity.

In 2011 – as Ontario continued to weather uncertain economic times – the Commission for the Review of Social Assistance in Ontario released its final report, Brighter Prospects. The report found that, in June of 2012, 415,338 people were accessing the Ontario Disability Support Program (ODSP) – at a cost of $3795 million and growing – in financial assistance payments alone.

The aggregate costs are substantial – but for recipients, it’s a different story.

For those on the main social assistance program for low-income Ontarians with disabilities – the Ontario Disability Support Program – benefits are very limited. For a single person, the basic rate is $607 a month – with a shelter allowance maximum of $479 a month – for a total of $1086. While other benefits such as assistance with heating, dental, drug, and assistive devices costs exist as outlined in these policy directives , most Ontarians would be hard pressed to live well on such meagre support.

The number of recipients on ODSP receiving income from employment is low, according to the Social Assistance Review Commission: only 10 percent.

Yet the overall labour force participation of adults with disabilities is low: as of 2009, the employment rate for adults with disabilities aged 15+ or those employed all year is 44.1 percent – this is in contrast to those without disabilities at 64 percent – essentially, a 20 point gap, according to the Canadian Human Rights Commission’s report, Report on Equality Rights of Persons with Disabilities.

And it gets worse: “In general, adults with disabilities have a lower after-tax income than adults without disabilities. More specifically, the median income for women with disabilities aged 15 to 64 is $8,853 less than it is for women without disabilities. For men with disabilities, the median income is $9557 less than it is for men without disabilities in the same age group” (p. 22).

Granted, this is national data – but the trend of major barriers is clear for people with disabilities: low participation in the workforce overall, less income for those who are working, and increasing costs for social assistance programs that provide poverty-level supports to recipients.

It’s therefore easy to see why governments at all levels are looking to increase employment rates among people with disabilities: in large part, to reduce public expenditures at a challenging economic time.


Generally, reform of social assistance has meant a reduction in benefits. While the provincial government did increase ODSP rates by 1 percent in 2012 this was preceded by stricter criteria for the Special Diet Allowance and followed by the phasing out of the Community Start Up and Maintenance Benefit.

While the province now permits recipients to keep the first $200 of paid employment a month without reductions in income support benefits – it is unclear how much of an incentive this is to increase workforce participation. It may increase the number of people working – but not significantly decrease the number of people receiving income support from ODSP.

Recipients can be forgiven for asking if social assistance reform is really about increasing income security through paid employment – or reducing social assistance caseloads.

The Social Assistance Review Commission rightly recognized that the unavailability of extended health benefits in the labour market may act as a disincentive for many on social assistance to leave social assistance: “In order to fully transform the system, disability benefits, children‘s benefits, and extended health benefits should be removed from social assistance and be made available entirely outside the system. Providing these vital benefits to all low-income individuals and families would eliminate structural barriers for people trying to exit social assistance for work” (p. 17). It also recommended a disability benefit to assist eligible, low-income persons.

Yet given that the Ontario government has not done these steps at the time of writing, it may be argued that it is focusing on other – arguably simpler – reforms such streamlining employment services through municipalities.

However, in it’s report, the Commission gave the impression that it was simply a matter of “meeting employers needs” and providing customized supports that would make the difference – that is, through “Pathways to Employment”.

Longstanding, structural barriers to the labour market were, I suggest, not sufficiently recognized by the Commission, despite its push for a “distance from the labour market approach” whereby customized supports are provided.

The Commission recommended that “Pathway to Employment” plans be “completed by all social assistance recipients”, that they “indicate clear and achievable employment goals and identify the steps towards reaching these goals” through “planned activities”, “integrated services and supports” benchmarked with “relevant states” that “highlight all accomplishments and progress towards achieving goals” (p. 47).

Tellingly, the Commission recommended that, “in order to receive income support, social assistance recipients be required to participate in activities preparing for and finding work as set out in their Pathway to Employment Plans. Plans should be realistic and take into account the circumstances of individual recipients, including the barriers to employment they face” (p. 50).


There are five core difficulties with this approach:

1) Establishing what goals and circumstances are “realistic”

One need only look across the pond to Great Britain, where social assistance reform in the form of Personal Independence Payments has led to major claims backlogs – as well as hotly contested views of what “ability to work” means.

There has been, to put it mildly, some pushback from disability advocates.

Crucially, what are the metrics for establishing what goals and circumstances are “realistic”? What guarantees will be put in place to ensure those that cannot work due to pain, fatigue – and many other challenges – are not denied the supports they need?

Fundamentally, how will these metrics be developed? Who will be deemed “deserving” of support? Who will be left out?

2) Determining what “supports” will be provided

Among people with disabilities who could work, major impediments exist. For people with physical disabilities, two major challenges are:

  • Limited accessible transportation options to get to and from work in a timely manner; and
  • Limited attendant services to provide support in the workforce with personal care and office tasks.

While government may encourage employers to “open their minds” and fight internal prejudices, or to provide accommodations in the form of “flexible hours” to enable workers with disabilities to preserve their energy or what have you, there are broader, pervasive barriers.

Changes in workplace culture will not be enough.

Who will provide the resources – outside of “savings” from welfare reform – to provide these supports?

3) Mandatory participation in Pathways

This stipulation implies that there are a large number of people with disabilities on social assistance who simply won’t help themselves to supports, and improve their conditions. This is despite the fact that the existing system does not provide a strong incentive for paid employment, given that many recipients who would leave may be poorly paid and precariously employed.

Ultimately, if Pathways were made voluntary, the evidence would speak for itself: a truly successful initiative would have people signing up.

A truly non-successful initiative would indicate major challenges – and would compel policy makers to find solutions.

But more crucially, if a recipient does not participate, will he or she be forced into destitution?

As Mary Marone of the Income Security Advocacy Centre said when the Commission released its report, “Yes, people with disabilities need improved access to the labour market and they need improved employment services, as recommended by the report […] But they don’t need more rules that could jeopardize their ability to pay the rent and put food on the table.”

4) Measuring participation in Pathways

Similarly to challenges establishing the metrics for “realistic” goals, what are the metrics for measuring “participation”?

Is it requiring recipients to attend interviews? Will supports be provided to ensure transportation? Will allowances be made if the person is in great pain, and cannot attend? If so, what does this look like?

5) Accountability for structural challenges in the labour market

In our current, uncertain economic times, it’s no secret that finding – and keeping – paid employment that pays the bills can be hard.

This is true for people with – and without – disabilities.

What happens if a recipient participates in a Pathway, and is pressured to take a low-paying job that depletes him or her of energy? What happens if that person becomes sick?

Even worse: what if there are no jobs to be found? What happens then?

These concerns are far from theoretical. As the ODSP Action Coalition notes:

“Being accepted as “disabled” for ODSP does not necessarily mean you cannot work at all, but people have to show that they have very serious health problems which makes it very difficult for them to work, or function in the community or manage their personal care. Yes, some recipients could work part time or even full time – if employment supports were better, if employers really gave them whatever accommodations they need, and if there are suitable jobs for them in their community. But that is not the reality today. Until accessible jobs with the necessary accommodations are readily available for people with disabilities, no one should have their income reduced or suspended if they do not follow a plan for getting employment that is set up by their worker […]The way to get more people with disabilities to work is to give them the help they need and to reduce the barriers to working that they experience. There is no need to punish people or cut off their income. All that would do is make them poorer and more desperate.”

In closing, this much is clear:

  • Ontarians with disabilities are disproportionately more likely not to be active in the workforce, compared to those without disabilities.
  • Even if they do work, Ontarians with disabilities are disproportionately more likely not to be paid as much, compared to those without disabilities.
  • A focus on employment may be rooted more in delivering cost savings in the area of social assistance – rather than provide the supports required for success.
  • Government may look for more “quick fixes” to structural barriers in the labour market rather than provide the truly customized supports needed for success.
  • Pathways to Employment, as proposed, are poorly articulated. There is a need to clearly establish flexible criteria and metrics for success.
  • A truly successful Pathway to Employment would be sought out – there is no need to make them mandatory.
  • Not everyone can – or should – work. Pathways to Employment, if made mandatory to receive social assistance, may hurt more than help.

This is not to say that changing attitudes won’t make a difference – it will. Employers should be encouraged to “see beyond” disability, and to focus on the skills and aspirations of people with disabilities.

It’s a start – but it doesn’t go far enough.

This is not to say that there are not some real, evidence-based options for change – there are.

The way forward is to provide fundamentally customized supports that enable – rather than coerce – increased labour market participation.

But there are no “quick fixes” that get us there.


The views expressed above are that of the author, Nathan Hauch. They are not necessarily the views of his employer.